Terms & Conditions

We at turkeyholiday.info always prioritize the convenience of our customer. The Terms and Conditions are for smooth operations and ease of our customers. Terms and Conditions are necessary to read as it:

  • Explains what rights you give us by using turkeyholiday.info website.
  • Describes the rules everyone needs to follow while using the website of turkeyholiday.info or availing the services of turkeyholiday.info.
  • Provides a clear understanding of how your request is being processed.

By using turkeyholiday.info website, you agree to the following terms and conditions.

Here we go…..

    1. Introduction

    We are happy to be your choice. turkeyholiday.info is a destination management company for Turkey. We commit to deliver the best to our customers. We orient our team with seasoned tour specialists paired with experienced chat support team who are ever ready to not only answer your queries but will also assist you to pick the best. Our website has the highest safety standards in the industry which make it safe to avail services and make payments.

    By signing up or accessing any of the services of turkeyholiday.info website including all corresponding functionalities and corresponding features, websites and user interfaces, content and software associated with the services you agree to the Terms and Conditions and Privacy Policy of turkeyholiday.info website.

    If you wish not to agree with the Terms and Conditions and Privacy Policy of our website, you may not access the services of our website.

    1. Payment

    Bookings stand confirmed only and only after receiving the complete payment. Payments are accepted in USD only.

    By making a payment towards your tour packages or any other service you choose from turkeyholiday.info, you give us consent to proceed further to process and deliver your required services.

    1. Acceptance

    We accept MasterCard, American Express and PayPal payments on the website.

    1. Service Cancellation and Termination
  • By making a payment towards your tour packages or any other service you choose from www.turkeyholiday.info, you give us consent to proceed further to process and deliver your required services.
  • By making a reservation with us, you accept and agree to the relevant cancellation and no-show policy of the trip provider, and to any additional (delivery) terms and conditions of the trip provider that may apply to your trip (including the fine print of the trip provider made available on our platform and the relevant house rules of the trip provider, including services rendered and/or products offered by the trip provider)
  • Hotel bookings are subject to availability and room prices may vary or change without prior notice.
  • www.turkeyholiday.info reserves the right in an unforeseen event if the originally booked hotel is not available then we shall ensure to get you booked in the similar category based on availability.
  • www.turkeyholiday.info reserves the right to cancel payments or orders before the commencement of the delivery, stating no reasons for the same.
  • You may cancel an order within 7 working days, beginning from the time of email confirmation of your order from www.turkeyholiday.info. However, with your express permission, www.turkeyholiday.info will start the delivery of an order immediately.
  • Cancellations may result because of factors beyond human control, such as the natural calamities, accidents, governmental restrictions or any other event of force majeure. In such events, we may give a full or partial refund, decisive at our discretion.
  • Therefore, the deemed services provided to you can not be reversed. You will lose the right to cancel your order. www.turkeyholiday.info shall expressly request your permission to do so at the time you submit your order.
  • In case if you do not reach the venue for the specified activity, in the scheduled time, your booking stands cancelled. And we reserve the right to deny any refund requests in such cases.
  • Cancellations made seven calendar days before the tour date -Refund shall be 95% of the booking amount if the booking or part of booking falls under cancellation allowed.
  • Cancellation of Order will levy a pre-order processing charge of USD 40 per application if we have not started the service request.
  1. Timelines
  1. Delivery

Upon completion of the payment, you will receive an email of confirmation from www.turkeyholiday.info. This email will serve as proof of confirmation of your bookings with us.

  1. Service

turkeyholiday.inforeserves the right to cancel or omit any part of activity without prior notice. This, in particular, maybe because of the activities chosen.

Cancellations may result because of factors beyond human control, such as the natural calamities, accidents, governmental restrictions or any other event of force majeure. In such events, we may give a full or partial refund, decisive at our discretion.

In case if you do not reach the venue for the specified activity, in the scheduled time, your booking stands cancelled. And we reserve the right to deny any refund requests in such cases.

  1. Pricing

The prices seen on the website are in USD. You will be charged for the services in USD only.

The rates published on the website are subject to change without prior notice. These can be because of unforeseen circumstances or circumstances out of human control (changes in government regulations, airfare fluctuations, changes in transportation rates)

  1. Refund Policy
  • We to make any refund will be through the same mode of payment as it has been transacted earlier.
  • Refunds processed will bear payment gateway charges and a VAT of 5% per transaction.
  • Cancellations made 7 calendar days prior to the tour date are eligible for a refund of 90% of the booking amount.
  • Cancellations made 5 - 7 calendar days prior to the tour date are eligible for a refund of 80% of the booking amount./
  • Cancellations made 96 hours prior to the tour date are eligible for a refund of 0% of the booking amount.
  • Should you have any discrepancies, kindly raise within 7 days of the transaction after which we shall address no discrepancies.

    1. Exclusions
    1. Liability

    You understand and accept the potential risks and hazards that involve in certain activities. You take complete responsibility for ensuring that you are mentally and physically capable of taking part in the particular activity.

    We offer activities provided by third parties or issue you with a voucher entitling you to a ticket for an event. In such a process, we act only as an agent for the operator of the activity concerned or the organizers of that event.

    The terms and conditions of the operator of the activity or organizer of the event will apply to you and any refund will be subject to those terms and conditions.

    To the maximum extent permitted by law, we accept no responsibility for any damage, loss, accident, sickness, injury or death you or anyone else may suffer or incur arising out of the activities opted for.

    All personal effects are at your sole risk at all times during the activity.

    1. Privacy

    For a better insight on how we manage your privacy please view our Privacy Policy.

    1. Disputes

    In case of any disputes, we would base the law applicable to the Turkey Governing Law

    The website Policies and Terms & Conditions can be modified and/or updated to meet the requirements and standards. turkeyholiday.info reserves the right to change and/or update Terms and Conditions at any point in time.

    We hope you have a travel plan soon.